Australian High Commission
South Africa
High Commission address: 292 Orient Street, Arcadia, Pretoria - Telephone: +27 12 423 6000 - Fax: +27 12 342 8442 (Admin & Consular)

Visas, Tourism and Migration  

Visa and Immigration Information

Welcome to the Visa Office at the Australian High Commission in Pretoria. We are an overseas office of the Australian Department of Immigration and Border Protection (DIBP).

Country Coverage

The Australian High Commission in Pretoria provides visa, immigration and citizenship services to residents of South Africa and other countries in Southern and Western Africa. We are also responsible for all student visa applications in the Sub-Saharan African region.
To see whether we are responsible for visa applications from your country, please see: Countries of responsibility

Important News

Visitor Visa applications
Important changes to Australia's visitors and business visa programs
Visa Scams and warnings
Do I need a visa label in my passport?
New visa pricing arrangements from 1 July 2013
New consequences for providing false information in visa applications

Visa Applications

Information about the different types of Australian visas, including procedures, application forms and fees, can be found on the Department of Immigration and Border Protection’s website located at

The website includes a ‘visa wizard’ which can assist you in choosing the right visa option for you, based on your particular circumstances:

For information on all other visa types, please see:

How do I lodge my visa application?

For detailed information on how to lodge your visa application, see:

How do I lodge my visa application? 

Australian Visa Application Centres

The Australian High Commission in Pretoria has an agreement with Service Delivery Partners in a number of countries in Africa to provide Australian visa applicaiton services.

For more information on Australian Visa Application Centres in South Africa, Zimbabwe and Nigeria, please see: AVACs

What supporting information do I need to submit with my visa application?

It is important that all visa applications are lodged complete, with all required supporting information.  Failure to lodge a complete applicaiton may result in your visa application being refused.

Please see supporting document checklists for different visa subclasses here: Checklists

Processing Times

Visa processing times vary according to a number of factors, including visa type, complexity of the application, visa planning levels, peak visa processing periods and whether or not an application is lodged complete.

For information on average processing times, see:

How long will it take to process my visa application?

Contact details

For information on how to contact us, see:

How do I get more information?

Fees and Charges

For comprehensive information about visa application charges for all types of visas, please visit the Australian Department of Immigration and Border Protection’s website at

What else do I need to know?

All visa applicants should carefully read the Important Information, see:

Important Information.